Intake
The message arrives with area, subject and minimum data to identify the case.
Contact
Let's discuss your case.
Briefly explain what you need and the Afico team can guide you to the right area.
Consultation flow
From first message to a useful conversation.
Contact works better when the form captures context, area, calendar and documentation from the beginning.
Routing
The request is linked to tax, accounting, labour, audit, expat or strategy.
Preparation
The team checks whether critical information is missing before the conversation moves forward.
Response
Afico can guide next steps, timing and required documentation.
Fast routes
How to explain the case
A good first message does not have to be long, but it must be concrete.
The purpose of the form is to help Afico classify the request and respond with more precise orientation.
Include
- What you need to solve
- Which area you think it affects
- Whether there is a deadline
- Which documents you have
- Whether the issue is personal, corporate, labour or tax-related
Avoid
- Sending only "I need information"
- Omitting important dates
- Mixing several topics without separating them
- Attaching documents without context
- Waiting until the last day if review is needed
Before contacting
A first consultation works better with context.
The form is designed to route the request to the right area from the first message.
Objective
What you need to solve and what result you expect.
Calendar
If there is a deadline, state it clearly.
Documentation
Which information is ready and which documents are missing.
Current situation
Company, activity, residency, team or structure that should be reviewed.
Answer Engine
Clear answers to understand Afico faster.
This layer summarises who Afico is, what it solves, who it serves and the next step. It is written for people and structured for answer engines.
What is the most useful way to contact Afico?
Send a brief message with objective, urgency, affected area and available documentation so the request can be routed correctly.
View detailWhat are Afico's contact details?
Email: afico@afico.ad. Phone: +376 822 300. Address: C. Doctor Vilanova, Ed. Thais num. 9, Pis 2, Porta A, AD500 Andorra la Vella.
View detailWhat should I mention if I have a deadline?
State the exact date, what obligation or request it activates and which documents are already prepared.
View detailCan I call directly?
Yes. You can call +376 822 300 and explain whether the enquiry is tax, accounting, labour, audit, residency or strategy related.
View detail